FAQ & Customer Service
For ORbike.com and our rides. You may need to contact other organizers for information on their event info.
2021 ORbike Events Cancellation and Refund Policies
100% refund, including fees, if the organizer cancels the event.
A set refund amount will be given for the following conditions based on the date of notification:
- Any cancellation requested by a group or an individual
- If the cancellation is caused by an act of God or force majeure
Refunds can take up to 14 days to process.
2021 ORbike Ride Refund Dates and Levels
2021 ORbike COVID Policies & Info
ORbike is committed to providing a safe and fun environment for all participants. More specific COVID protocols and guidelines will be provided as they are determined for when the event is happening as provided by The CDC, The State of Oregon, and local jurisdictions.
In short, follow the rules, be safe, be courteous and be mindful of your fellow participants.